Partyo Support

Partyo is a collection of party games you play on one phone or on everyone's own phone. If something isn't working, you have an idea, or you want a word removed, write to us.

support@heststudios.com

We usually reply within two business days. Including your iPhone model and iOS version helps us fix things faster.

FAQ

My purchase isn't showing

Tap “Restore purchases” in Settings and make sure you're signed in with the same Apple Account. If you redeemed a code, the pack unlocks within a few minutes.

How many phones do the online games need?

Agent Desk needs at least 4 players and online Vampire at least 5, each with Partyo on their own phone. One player creates a room; the others tap “Join with code” on the home screen and enter the four-letter code. Vampire can also be played on a single phone: roles are passed around and a moderator runs the game.

I can't join a room

Check the code and your internet connection. Once a game has started, nobody can join; ask the host to open a new room.

There's no sound

Make sure sound is on in Settings and your phone's volume is up.

Are there ads?

No. Partyo has no ads and does not track you.

What data do online rooms store?

Only the room code, the nickname you type, and the game's moves. We never ask for your real name, email or phone number. See the privacy policy for details. To have a room's data deleted, email us the room code.

A word or question is inappropriate

Send us the word and the deck you saw it in and we'll review and remove it. You can also hide words you don't want with “Edit words” on a deck's page.